The 8:52pm call your funeral home missed last Saturday went somewhere.
It went to the funeral home down the road. Grace answers 24/7 in your name, so the next grieving family reaches you first.
Call (740) 272-5590
Miss one family and they go down the road. Capture one and Grace is paid for.
NFDA is the National Funeral Directors Association, the profession's primary trade body. The $8,300 figure is its reported median cost of a funeral with viewing and burial. About three in four US funeral homes are small family businesses (NFDA), most without overnight staff, which is exactly the gap Grace fills.
She doesn't sound like a bot. She sounds like your front desk.
Grace introduces herself by name, in your funeral home's name, and takes the family's information with the same questions a director would ask. The family hangs up calmer than they called, and they remember who was there when they needed it. You get the page within sixty seconds. The case stays yours.
Don't take our word for it. Hear her.
Press play on a real call, and watch what Grace is doing, greeting, empathy, gathering details, taking action, light up as she does it. Toggle an at-need call and a pre-need call.
A family in their worst moment won't leave a voicemail.
The at-need first call
- Answers in the first two seconds
- Takes the details, pages your on-call director
- Sets a callback within the hour
- You keep the family, and everything they shared is waiting for you.
The pre-planner
- Answers, even after hours
- Captures what they're looking for
- Books a discovery appointment
- The pre-need lands on your calendar.
The everyday questions
- Answers instantly, in your voice
- Gives price, hours, and next steps
- Logs the call for your team
- Every question answered, nothing missed.
Chat & email
- Catches the message the moment it lands
- Captures the details
- Routes it to the right person
- Every channel covered, day or night.
The first things Grace gives back.
Your nights and weekends back.
Saturday mornings, Wednesday nights, Christmas. Grace handles the after-hours line so you stop being the phone, and start being the director.
The phone stops running your life.
No more sleeping with the ringer up, no more flinching at every late-night buzz. Grace holds the after-hours line and reaches you only when a family truly needs you, so the weight of being always-on finally lifts.
Present for the family in front of you, not the phone in your pocket.
No stepping out of a service to catch a call, no arrangement conference cut short. Grace answers the line so you can give the family across the table your whole attention, the reason you do this work.
A day off that's actually off.
Leave town without the line going dark. Whether it's a Tuesday afternoon or a week away, Grace answers every call and pages your on-call director only when a family truly needs one, so stepping away doesn't mean stepping right back in.
Don't take our word for it. Call Grace and hear her.
Grace answers as Harmony Funeral Home, our fictional funeral home. You're the caller. Dial the line and try her at 2 a.m.-hard. No form, no wait.
One plan. One simple monthly. Pay how you like.
No setup fee, no per-call fees, no surprise bills, no contracts. And nothing to pay until Grace is live. Pay monthly, or save with annual.
- Voice trained on your services, prices, and tone
- Keep your existing number, or a new one, at no extra cost
- Your FAQs and director names built in
- You hear Grace and approve her before she takes a call
- Every first call answered in under two seconds
- After hours, weekends, and holidays covered
- Pre-need booked to your calendar
- You're paged within sixty seconds when needed
- One flat rate, all in. No per-call fees, no surprise charges.
- $397 × 12 months$4,764
- No setup, no contract$0
- 2 months free−$794
- Billed once a year$3,970
Priced per location. Most funeral homes are a single location, so that's all you'll pay. More than one? Here's how it works.
From sign-up to live in 7 days
Tell us about your home
- Share your funeral home and contact
- Our team reaches out within one business day
About 15 minutes
- Director names, services, and pricing posture
- The questions families ask most
- Upload a PDF, paste a doc, or use a guided form
We build, you approve
- We train Grace's voice, greeting, and knowledge
- You hear a live demo of how she sounds
- You sign off before any family reaches her
Your number goes live
- Your number goes live, Grace answers in your name
- 30-day money-back starts today, cancel any month
Grace is never left unwatched, and you're never left alone with a problem.
She's tuned continuously, not set once and forgotten. Grace gets sharper with every call she answers, so she's better a month in than on day one, and the moment anything needs a human, our team is one message away.
We watch her performance
Regular health checks confirm Grace is answering fast, accurate, and in your name. If something needs attention, it's flagged for our team, not left for you to catch.
We fine-tune her, always
New service, price, or director? We update her the same day. And we keep refining how she speaks from real calls, so she gets sharper with every family she answers.
We're on call the moment something's off
If anything ever sounds off, our team steps in fast, day or night. You never troubleshoot alone.
All of it included
Monitoring, tuning, and support are part of your monthly. No maintenance fees, no tiers.
The things directors ask before they sign up.
A traditional answering service takes a message and calls you back later. Grace is an AI voice receptionist who actually answers, in your home's name, and handles the call.
- She greets the family with care and gathers what a first call needs, right then.
- She books pre-need appointments onto your calendar while you sleep.
- She pages your on-call director within sixty seconds when a person is needed.
So instead of a voicemail or a message slip in the morning, the family feels helped the moment they call, and you wake up to a booked appointment, not a callback list. It's the difference between a message service and a receptionist working your line 24/7.
She introduces herself as Grace with your funeral home, warm and unhurried, asking the same questions a director would. Not a specific person, not a robot. The intent is simple: a family should feel heard, never screened.
Our promise: we'll never mimic a real staff member's voice.
The calls that matter most, in your funeral home's name:
- First-call for service — answered with care, then paged to your on-call director within sixty seconds, with the full context.
- After-hours overflow — nights, weekends, holidays, and the calls that pile up while you're at a service.
- Pre-arrangement inquiries — she books a discovery appointment right on your calendar, so you wake up to a scheduled meeting, not a stack of voicemails.
- The common questions — price, hours, what to expect, can I plan ahead for myself.
We build her for you, you never touch a settings panel. Before her first call, we train her on:
- Your greeting and your home's name
- Your services and prices
- The questions families ask most
- Your directors' names, and how to route after-hours calls
You hear her and approve before she goes live. Something changes? Tell us, we update her, usually the same day.
We watch her so you don't have to:
- Around-the-clock health checks, answer speed, your name, current info
- We review real calls and fine-tune her wording, so she gets sharper over time
- If something's off, our team fixes it, you never troubleshoot alone
- If a family needs a person, she pages your director in 60 seconds
All included in your monthly. No maintenance fees, no tiers.
Yes. Run Grace as your main line and keep your old service as backup for the first 30–60 days. Let it go only when you're confident, on your timeline. No pressure to switch cold.
You pay nothing until Grace is live and you've approved her. No contracts, cancel any month.
Simple, and it scales with you:
- The $397/month is per location. Two locations run $794 a month, four run $1,588, and so on. Each home gets Grace trained on its own name, directors, and after-hours routing.
- No setup fee, at any number of locations. The same careful build, done for each home, at no upfront cost.
- Running ten or more? The build gets more involved, so we talk it through and price to your group. No guesswork, no surprise line items.
Everything else stays flat: no per-call fees, no contracts, cancel any month.
You do. Every call, transcript, and detail belongs to your funeral home, in your CRM or your inbox. Cancel and you keep all of it, we delete our copy.
No contracts, ever.
- Cancel before go-live: full refund.
- Not happy within 30 days of going live: full refund of setup.
- After that: cancel any month, no penalty. We port your number back and hand off your data.
Last Saturday night, a family in your county called a funeral home after hours.
Still missing calls? You're losing families to the home down the road. We need to talk.
Live in 7 days. Cancel any month. The first captured first-call pays for the year.